Contact Us

YWCA Regina

Phone: 306-525-2141
Email:ywcaregina@ywcaregina.com
Fax: 306-525-2171
Address: 1940 McIntyre Street, Regina, SK S4P 2R3

If your need is urgent please contact YWCA Regina at 306-525-2141 and press “0” to connect with our 24 hour staff.
If you are seeking shelter, and cannot access a telephone, you can also email map@ywcaregina.com to contact My Aunt’s Place or ijs@ywcaregina.com to contact Isabel Johnson Shelter.

Please Note: Inquiries sent through the website may take up to 48 hours for a response.

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Complaints

Complaints against the Board of Directors, CEO, staff or volunteers of the YWCA Regina Inc. can be emailed to complaints@ywcaregina.com or mailed and addressed to Complaints – 1940 McIntyre Street, Regina, SK, S4P 2R3

  1. All complaints must be fully documented and in writing.
  2. The complainant will receive acknowledgement of their complaint upon receipt by the YWCA Regina Inc.
  3. The complainant will receive follow up communication within 30 days, regardless of the progress of the investigation.
  4. The individual addressing the complaint will ensure that the manner and timing for consideration will be communicated to both parties.
  5. A written response regarding any complaint shall provide the response to both parties
  6. The individual addressing the complaint will maintain confidentiality of the complainant unless it interferes with the ability to investigate the complaint.